Thank you for choosing Kid Veda, the educational app and website (www.kidveda.com) operated by Third Eye Education Pvt. Ltd. This Payment & Refund Policy explains the terms related to payments made for our services and outlines our refund policy.

1. Payment Terms

When you subscribe to Kid Veda’s premium services, you agree to pay all fees and charges associated with the subscription, as well as any applicable taxes, in accordance with the billing terms in effect at the time the fee or charge becomes payable.

2. Refund Policy

We understand that there might be circumstances where a refund could be warranted. While we generally do not offer refunds for cancellations, there are certain cases in which a refund may be considered. Refunds are possible only under the following circumstances, which seem reasonable to Third Eye Education Pvt. Ltd.:

– Technical Issues: If you experience technical issues that prevent you from accessing our services and our support team is unable to resolve the problem within a reasonable time, a refund may be considered.

– Service Downtime: In the event of extended service downtime due to maintenance or other unforeseen circumstances, we may issue refunds for the affected period.

– Unauthorized Charges: If your account was charged without your consent or authorization, please contact us immediately. If it is determined that the charge was unauthorized, a refund may be issued.

– Other Reasonable Circumstances: In exceptional cases where the circumstances warrant, and it is deemed reasonable by Third Eye Education Pvt. Ltd., a refund may be granted at our discretion.

3. How to Request a Refund

To request a refund, please contact our customer support team at [customer support email] with the details of your request. Refund requests will be reviewed on a case-by-case basis.

4. Changes to the Payment & Refund Policy

We reserve the right to update or change our Payment & Refund Policy at any time. Any changes will be effective immediately upon the posting of the revised policy. We encourage you to review this policy periodically.

5. Contact Us

If you have any questions about our Payment & Refund Policy, please contact us at info@kidveda.com

By using Kid Veda’s services and making payments, you signify your acceptance of this Payment & Refund Policy. If you do not agree to this policy, please do not use our services.

Third Eye Education Pvt. Ltd.
Email: info@kidveda.com